Mobile Device Setup

iOS

Step 1: Retire Old Device (unless you are brand new)

Unenroll old device

Step 2: Install Intelligent Hub

WS1 Install/Uninstall Guide for iOS Devices (PDF)

Video | iOS Install WS1 

Step 3: Install Global Relay

Global Relay - Mobile Setup (shown on iPhone)

Step 4: Install Okta Verify

Transfer Okta Verify info from existing phone

Or call MM at 800 767 1000 ext 44357 and request a “multifactor reset”

Step 5: Optional Apps

See Technology page for optional app recommendations.

Android

Step 1: Install Intelligent Hub

WS1 Install/Uninstall Guide for Android Devices 

Video | Android Install WS1 

Step 2: Install Global Relay

Global Relay - Android Installation Guide

Step 3: Install Okta Verify

Transfer Okta Verify info from existing phone

Or call MM at 800 767 1000 ext 44357 and request a “multifactor reset”

Step 4: Optional Apps

See Technology page for optional app recommendations.

Step 4: If Necessary, Retire Old Device

Unenroll old device